Owner terms – Bobilvei

Last updated: 30 October 2026

Status as of October 2026: Bobilvei is under development and has not launched. The terms describe the service as it is today. We will update them before we start using new features. Where something is planned and not yet in use, this is stated expressly.

1. About the service

Bobilvei (bobilvei.no) is a digital marketplace that connects motorhome owners ("owners") with private individuals who want to rent a motorhome ("renters"). Bobilvei is an intermediary service – we are not a party to the rental agreement between the owner and the renter.

In these terms, "motorhome" also means a caravan, unless stated otherwise.

The service is operated by David Vang AS (org. no. 937 809 263, Vallefaret 21, 0663 Oslo), email hei@bobilvei.no.

Who is responsible for what: You are responsible for the motorhome and for the rental agreement with the renter. Bobilvei is responsible for the platform and for facilitating the payment.

2. Who can rent out a motorhome through Bobilvei?

To rent out a motorhome through Bobilvei you must:

• Be of legal age (at least 18)
• Be the registered owner of the motorhome
• Have a user account on bobilvei.no
• Have valid insurance on the motorhome that covers rental (see section 7)

If you rent out a caravan, you must be the registered owner of the caravan (the person named as owner in its registration document, the vognkort), and the permitted total weight you state in the listing must match the registration document.

Before a listing is published, you must confirm that you are of legal age and own the motorhome.

Private individual or business. In the listing's first step you state whether you rent out as a private individual or as a business, and your organisation number when a business. The answer is shown in the listing. This matters for the renter: consumer rights such as the right of withdrawal and the consumer rules on defects apply only when the owner is a business.

3. Listings

You are responsible for your listings being correct and up to date. This includes:

• Description of the motorhome (model, year, berths, equipment, limitations)
• Photos that give a true picture of the motorhome's actual condition
• Correct location/pickup place
• Keeping availability up to date. You cannot block individual dates in the listing, so you must decline requests for dates when the motorhome is not available
• Correct pricing per day

Bobilvei reserves the right to remove listings that breach these terms, contain misleading information, or receive repeated complaints from renters.

The order in search. Search shows the motorhomes that match the place, dates and price the renter has chosen. The results are not ranked, and no one can pay for a better position.

3.1 Listing without an account

You can start a listing without already having an account. The following then applies:

• We create an account for you in the first step, with the name, email address and phone number you give. We use the phone number only to reach you about the listing or a request.
• The listing is not published until you have confirmed your email address. We send you a link that is valid for 24 hours, and you can ask for a new one. If you press "Publish" before you have confirmed, we publish the listing when you confirm.
• If you do not confirm within 7 days, we delete the account, the draft listing and the photos.
• A published listing cannot be booked until payouts have been set up.
• You accept these terms by ticking the box in the form. We store when you did so, and which version of the terms applied.

4. Price and service fee

You, as the owner, set the rental price. You get the whole rental amount. The renter pays Bobilvei a service fee of 12.5% of the rental amount, on top of the rental price (see the terms of use, section 3). The service fee is not deducted from your rental amount. It covers the running of the platform, payment facilitation, customer service and marketing.

Example: If you set a rental price of NOK 2,000 per day for a rental of 3 days, the rental amount is NOK 6,000. The renter pays NOK 6,000 + NOK 750 in service fee (12.5%), a total of NOK 6,750. You get the whole rental amount of NOK 6,000 (plus any cleaning fee).

5. Approving requests, and payouts

5.1 Approving requests

When a renter sends a request, we ask you to reply within 48 hours, via My account on bobilvei.no. The request may reach you before the renter has added a payment card. The card is charged only when you approve.

• If you approve: the amount is charged to the renter's card immediately, and the booking is confirmed.
• If you decline: the reservation on the renter's card is released. You are not charged anything.
• If you do not reply: the request expires 48 hours after it was sent. We clear out unanswered requests once an hour, so it may take up to an hour longer. The renter is told that the request has expired.

5.2 Payouts

Payouts to new owners have not been set up yet. You can create and publish a listing, but it cannot be booked until payouts have been set up.

Before the first booking can be made, we will update this section with how you set up payouts, when you receive the money, and when a payout can be withheld or reclaimed.

6. Cancellation

If the renter cancels, the cancellation rules in the Terms of use for renters apply. You get the whole rental amount in accordance with the applicable refund rules.

The renter cannot cancel on the website on or after the pickup day either. Such cases go through us, and the cancellation rules in the Terms of use for renters apply.

If you as the owner cancel a confirmed booking:

• The renter always gets a full refund
• On and after the pickup day you cannot cancel on the website. Write to us at hei@bobilvei.no and we will help you. The renter still gets a full refund.
• Repeated cancellations by the owner may lead to the listing being temporarily removed or your account being closed

7. Insurance

You are responsible for the motorhome being insured for rental. This means that your own motorhome insurance must include rental cover. Contact your insurance company to add a rental add-on.

Bobilvei is not an insurance company, does not offer insurance and does not assume any insurance liability for your motorhome.

8. Tax reporting – DPI/DAC7

Platforms that facilitate the rental of means of transport are required to report the owners' income to Skatteetaten (the Norwegian Tax Administration) every year (skatteforvaltningsloven (the Tax Administration Act) § 7-11 and skatteforvaltningsforskriften (the Tax Administration Regulations) § 7-11). This also applies to Bobilvei.

We do not collect information for this yet. Before we do, we will update the terms and the privacy policy and let you know. This is what the rules will then require:

• We must collect name, address, national identity number (fødselsnummer) and the bank account number for payouts.
• If you do not provide the information within two months of our asking for it, we must shut you out of the service or withhold payouts until you have provided it.
• We report the number of rentals and the amounts to Skatteetaten by 31 January of the following year, and you receive a copy of what we have reported.
• The information must be kept for at least five years after the end of the income year.

You are yourself responsible for declaring rental income in your tax return (skattemelding).

9. Pickup and return

You are responsible for:

• Turning up at the agreed time and place for pickup and return
• Carrying out a joint condition check with the renter at pickup and return
• Making sure that the motorhome is clean, that the fuel tank is filled to the agreed level, and that all equipment described in the listing is available
• Handing over the motorhome with valid official documents (vehicle registration certificate (vognkort), insurance certificate)

10. Your obligations as an owner

As an owner you undertake to:

• Hand over the motorhome in the condition described in the listing
• Inform the renter about relevant operating instructions and particular features of the motorhome
• Keep the motorhome in sound technical condition and carry out the required servicing and periodic roadworthiness test (EU-kontroll)
• Reply to enquiries from renters within a reasonable time
• Reply to requests within 48 hours (see section 5.1)
• Not contact renters outside the platform in order to get around Bobilvei

10.1 Ratings and reviews

After the rental period, the renter can write a review of the motorhome and the trip, and you can rate the renter. This applies to confirmed bookings, but not to a booking cancelled before or on the pickup day. If the rental was cut short after the pickup day, you can still review each other.

• Deadline. Both have 14 days from the last day of the rental period.
• Hidden until both have replied. The review and the rating become visible at the same time, when both have been submitted or the deadline has passed.
• Cannot be changed. You cannot edit or withdraw a submitted rating.
• Reviews of your motorhome are public. They are shown on the listing and on your profile, with the renter's first name, the first letter of their last name and the month. The average is shown as stars. You yourself are shown on the listing and on the profile with your first name and the first letter of your last name.
• Your rating of the renter is not public. You give 1–5 stars overall and for cleanliness, care of the motorhome and returned as agreed, and can write a comment. The renter can read the rating, including the comment. Other owners see only the average (overall and for each category) and the number of ratings.
• When you see a renter's ratings. You see the average (overall and for each category) and the number while the renter has a request awaiting a reply from you. You do not see comments or who gave the ratings. The information is there so that you can decide on the request, and must not be passed on.

A rating must be honest and based on your own experience of the rental. It must not contain personal data about others, threats, harassment or advertising. Bobilvei may hide ratings and reviews that break these rules. Otherwise all reviews are shown: we do not pick and choose, do not sort by content and do not remove reviews for being negative. A rating of a renter is deleted when it is three years old.

The rules are the same for private and business owners.

If you disagree with a review, you can contact us at hei@bobilvei.no. See also the privacy policy, sections 2.7 and 7.

11. Damage and claims

For damage discovered after return:

1. Document the damage with photos immediately
2. Report it to Bobilvei at hei@bobilvei.no within 48 hours of return
3. Bobilvei helps the parties find a solution

Claims reported more than 48 hours after return may be rejected, unless the damage could not reasonably have been discovered earlier.

Bobilvei does not hold a security deposit and cannot take money from the renter for damage. You make a claim for damage against your insurance or directly against the renter.

12. The platform's liability and limitations

Bobilvei is a marketplace and intermediary.

• We are not a party to the rental agreement and are not liable for the renter's performance of it. We do not guarantee renters' conduct, ability to pay or driving skills.
• We are liable for losses caused by errors in our own service. We do not limit liability for gross negligence or intent, or for what follows from mandatory law.
• We may close listings or user accounts that breach the terms. You will then receive written reasons, advance notice where possible, and you can complain to hei@bobilvei.no.

13. Disputes and complaints

Disagreement with the renter: Contact us at hei@bobilvei.no. We help the parties find a solution, and reply within 30 days.

If you and the renter cannot find a solution, the case can be brought before forliksrådet (the conciliation board).

Complaints about Bobilvei's own service: Write to hei@bobilvei.no. If you rent out as a private individual and we do not reach agreement, you can send the case to Forbrukertilsynet (the Norwegian Consumer Authority) for mediation: forbrukertilsynet.no/send-sak-til-mekling.

14. Privacy

We process your personal data in accordance with our privacy policy, available at bobilvei.no/personvern.

15. Changes to the terms

We may change the terms when the service changes, when a law, a regulation or an authority requires it, to prevent misuse or security problems, or to make the text clearer.

• Changes that are not to your disadvantage, for example new features, better terms or a clearer text, apply from when they are published here. The same applies to changes that a law or an authority requires at shorter notice.
• Changes that are to your disadvantage will be notified to you by email at least 15 days before they apply. We explain what is changing and why. If you do not accept the change, you can close your account free of charge before it applies: write to hei@bobilvei.no.
• Bookings that have already been confirmed follow the terms that applied when they were confirmed. This also applies to the service fee and the rules on payouts and cancellation for that booking.

The date at the top shows when the terms were last changed. You can get earlier versions by writing to hei@bobilvei.no.

Transitional rule: If you had an account before 15 October 2026, the rule on 15 days' notice applies to you from 30 days after we sent you the email notice of this change. Until then, we will notify you at least 30 days before a change that is to your disadvantage.

16. Governing law and venue

These terms are governed by Norwegian law. If you rent out as a private individual, you can bring a case where you live.

17. Contact

If you have questions about these terms, contact us at hei@bobilvei.no, or write to David Vang AS, Vallefaret 21, 0663 Oslo.